Grand Mercure Agra - An Accor Brand

Clean and spacious room and bathroom. Little touches like water bottles, bananas in room along with shampoo etc. Bed was very comfortable. So very clean. Staff were lovely and attentive. I really liked this hotel and appreciated all it has to offer.

Classy hotel. Beautiful Taj facing room - comfortable bed and settee. Bathroom had a proper shower cubicle so no overflow of water into the rest of the bathroom. Choice of restaurants - we had two nice Italian meals in Bello Restaurant as a change from having eaten only Indian food for three weeks. I also had a lovely river sole meal in the main restaurant. Nice cappuccino and cold coffee and cakes in the coffee shop on the ground floor. Efficient laundry service.

Beautiful hotel in a superb location. We had the superior room with view of the Taj Mahal and it was the best choice. Pretty amazing to wake up in the morning to such a view. The room was massive, spotless clean and very comfortable We really enjoyed the pool on the roof top, not massive but more than enough for a well needed break in such a heat. Once again, impressive views and very clean.

Cleanliness and food. The food was very delicious and lot of variety was available. Our specific requirement of food ie without onion & garlic was met with with smile. The best part of the hotel was behaviour and response of most of the LETTICE restaurant and house keeping executives, especially Mr Amit, Restaurant Manager. He is very humble, sincere, with positive attitude, listen carefully to the specific requests of the customers and always keep smiling. We used to miss him during lunch. He is an asset to the property Also liked behaviour and attitude of Mr Lakhpat, Chef and Ms Sneha.

Very clean. Very nice. Good location. Huge room. Great view. Very comfortable. Highly recommend.